Frequently Asked Questions

Have a question about one of our products or services? Here we'll provide answers to questions we've received frequently as well as the answers to any you send in through our contact form.

With an IP PBX or VoIP phone system present on an IP network, you can simplify moves, adds and changes, easily manage your network remotely, enhance mobility beyond traditional dial-up networks, future-proof your network by supporting web-enabled applications through your phone system.

An IP (Internet Protocol) PBX (Private Branch exchange) is a business telephone system designed to deliver voice or video over a data network and interoperate with the normal Public Switched Telephone Network (PSTN).

Unified Communications (UC) is the integration of real-time communication services such as IP telephony, instant messaging, presence information, call control, and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, email, SMS and fax).

Voice over Internet Protocol (VoIP, Voice over IP) is a general term for a family of technologies that deliver voice communications over an IP network.

Yes, a VoIP business phone system can grow as your business needs change. You can add easily add users and applications to your network without requiring the replacement or addition of new services or requiring a technician to be on-site.

With all features included, the award-winning, Switchvox business phone system has an easy-to-use, customizable, web-interface (Switchboard) for you to manage your phone calls and integrate with your other business applications.

This VoIP system includes conferencing, call recording, call queues, IVR functionality, voicemail, and many other features in one system at one low-price, providing you a better value than other available VoIP phone systems.

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